Complaints cover various structural issues, including tailgates/liftgates that malfunction, opening and closing at random. With the Ford Escape, customers can’t stop complaining about structure-related concerns that appear to affect the integrity of the Escape. If the bones aren’t good, it’s impossible to have a relaxing drive. In other words, it was the ODI that prompted the recall. The ODI opened the RQ “to investigate both the timeliness and scope of Ford’s rearview camera recall (20V-575) and Ford’s compliance with reporting requirements.” So, the IDO contacted Ford and then met with representatives to discuss the issue. NHTSA Campaign Number 20V575000, dated September 23, 2020, states that the rearview camera may intermittently display a blank or distorted image because of a poor electrical connection.Īccording to the investigation summary of NHTSA Action Number RQ21002, prior to the recall, the NHTSA’s Vehicle Research and Testing Center informed the ODI of a trend of 2020 Escape vehicles with rearview camera malfunctions. It also affects a whole lot of other vehicles manufactured by Ford vehicles, 620,246 of which have been recalled. Ongoing InvestigationĪdditionally, there is an open NHTSA Office of Defects Investigation (ODI) into rearview camera noncompliance. Quite a lot of complaints attribute problems to more than one component. Those that attracted the most complaints are the structure of the vehicle (nearly a quarter), the electrical system, the powertrain, engine, and the gasoline fuel system. These relate to the components listed above as well as backover prevention, electronic stability control, exterior lighting, forward-collision avoidance, the fuel/propulsion system, lane departure, latches/locks/linkages, steering, suspension, vehicle speed control, visibility/wiper, and wheels, as well as parking, service, and air brakes. Between November 30, 2019, and March 14, 2023, 244 had been lodged. Affected components are airbags, the electrical system, the engine and engine cooling, the gasoline fuel system, the powertrain, seats, structure, tires, and visibility.Ĭomplaints to the National Highway Traffic Safety Administration (NHTSA) have also been mounting up. ![]() ![]() The rest increase the risk of crashes and/or injuries. By mid-November 2022, Ford had issued 10 recalls, four of which relate to fires and fire risks. Since it was released in the fall of 2019, the Escape has certainly been turning heads.
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